![]() ![]() Click the “Command Prompt” link or icon.To do a traceroute on a Windows computer we’ll use the TRACERT utility. The traceroute can show you where the problem is.įirst, we’ll explain how to do a traceroute (from Windows, Mac, or Linux), and then talk about what the results mean. ![]() While a problem on the webserver is certainly possible, it’s also just as likely that there is a problem somewhere on the path between your computer server itself. When a website is slow or unresponsive, our first thought is to assume there is a problem with the webserver. Usually, that destination computer will be a webserver, and you’ll be using a traceroute to help determine why a website is slow or unresponsive. The traceroute results display the path across the network (Internet) that data takes from your computer to a destination. A traceroute is a diagnostic test that you perform from your computer. ![]()
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